Managerial effectiveness is a crucial element in the running of any organisation.
But being a “good” manager is not just about hitting targets and working for the company – it is all about managing your staff in the most proactive way you can.
Leadership is the only way forward.
Our Supervisor / Team Leader with help develop interpersonal skills that help communication, listening skills and how to handle conflict.
Our training is comprised of two courses:

Course One - Team Leader Training

Course Two - Going To Meetings

Course one - Team Leader Training:

Understanding leadership – what is expected of me?
The art of listening
What is a team?
Building effective working relations
Communication Skills
Setting team goals
Handling difficult situations and challenging people
Staff confidentiality

Course Two - Going To Meetings

This short training course is designed for staff who are perhaps new to the world of meetings. To help them understand what is needed to gain the most out every single meeting they attend.
The success of most meetings will great depend on advance preparation and organisation. This includes providing suitable facilities and materials for the occasion – including the venue, any audio-visual aids, and writing materials.
A well organised meeting can often be of benefit to everyone in your organisation as the meeting can often bring heads of departments together where topics can be discussed and decisions made. This course will cover:
The Meeting Venue
Preparation, Participation and a Positive Attitude
The Agenda
The Chairperson
Minute Taking
Task Sheet

All participants that complete the course will receive a certificate

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