There are many disabilities that a Receptionist will come across when working at the front desk. Many disabilities are not visible – but are still there.
Ensure your staff are aware of the various disabilities and how to deal with them in the most appropriate way.
Many organisations would only be too happy to come along and talk at one of your staff meetings to explain about Disability Awareness and how to help those affected.
Some of the disabilities in our training session include:
Wheelchair users
Learning difficulties
Visually Impaired
Safely evacuating disabled people from the building
How to identify people that may have difficulties reading or writing
What information can identify a person?
People that have a stammer
Hard of Hearing
Dyslexia
Signposting

All participants that complete the course will receive a certificate

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